If you have returned your item using a prepaid label provided by VREA, LLC, that label will be checked and verified at our warehouse. If all return requirements have been met, your refund should be processed within 14 business days of the items being received. 

Once the refund has been processed, it can take up to 14 business days for it to reflect with your issuing bank. If you can see that your return items have been received yet it’s been longer than 14 days and a refund has not been completed, please get in touch with us via our contact form and we will look into this asap for you.  

If your items are eligible for return and a prepaid label has been provided by VREA, LLC, we recommend you use that return label, as we cannot reimburse shipping costs if the prepaid label was not used.