We're so sorry that your order was unsuccessful! This may be related to the billing information provided. If you wish to reorder, we recommend verifying all billing information (including name, address and billing info) before placing your order again. If the issue reoccurs, you may try an alternative payment method. 

Your card has not been charged for this order, however it may have been authorized (a temporary hold of funds on your credit/ debit card) and this will automatically be reversed within 48 hours as your order has now been cancelled.